Tip: Sending a Message with Facial Expressions

Use your face to accentuate key points. Act what you are saying. Are you incredulous about a statistic you have just spoken? Raise your eyebrows in disbelief. Are you describing a strategy you disagree with? Frown.

Rerun from July 14, 2014

Tips for Teleconferences

Pause so another person can speak.

Save complex questions for e-mail unless you need an immediate answer.

Rerun from July 7, 2014

Practice Makes Perfect

Rehearse out loud. The only way you can tell how your speech will sound is to do it and listen to it. That means you have to say it out loud. Doing the speech in your head and listening to it doesn’t work – that is not the voice your audience will hear.

Rerun from 07/30/2014