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You Can, You Will- Subscription ClearTalk Weekly- Accent Reduction

You Can, You Will- Subscription ClearTalk Weekly- Accent Reduction

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You can, you will.

You have a dream – to speak English clearly, with wonderful confidence!  Yay! You want people to understand everything you say.

Now you can get that dream.  You will!

ClearTalk Weekly.  It is the perfect, easy way to reduce your accent.

We put the best of all we know from 20 years of teaching people from 65 countries and 64 first languages to speak clear, easy to understand American English.

Monthly membership is only $19.95. That is less than five dollars a week, and you can cancel at any point.

You get new video lessons each week.  We tell you exactly what to practice and how to practice.

We designed it for you people new to the Clear Talk Mastery courses and efficient method of learning.  You want an easy, efficient, and long-lasting way to learn.

We also designed it for you alumni students who have taken instruction from us.  And now you want to leap forward to boost your skill and go to the next level.

You can.  You will!

Go to our website, www.ClearTalkMastery.com and click on the red link: Check Out ClearTalk Weekly- our new video subscription program

Or click here: www.subscription.cleartalkmastery.com

 

 

Rerun from April 22, 2015

How to Begin the “How Can I Help” Call

How to Begin the  “How Can I Help” Call

“Hi, this is Frank Lightner.  I remember hearing you comment at breakfast last week that you were looking for information about  … I wanted to let you know about…”

“Hi, this is Lindsey Dartmouth.  Richard told me you are looking for a position in …  I wanted to see if I could be of help in any way.”

“Hello, this is Sophie Barker.  I’m so sorry to hear about your mother’s illness. What do you need?  How can I help?”

 

 

Rerun from April 20, 2015

English Speech Communication: Commitments, Clarity, and Trust at Work, in Negotiations, and in Daily Life

English Speech Communication: Commitments, Clarity, and Trust at Work, in Negotiations, and in Daily Life

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 In the culture of the United States, keeping commitments is key to being clear and to building and keeping trust.

Keeping your commitments is the acid test or highest evidence of clarity.  Being consistent in the words you say and the deeds you do is one of the highest forms of clarity.  For example, if you say, “I will follow-up with you tomorrow with a phone call,” and you do that, then the other person knows that your words were clear and accurate.

Put another way, if you say one thing and do that one thing, then you are consistent.  Your words, promise, and commitment are fulfilled.  You are predictable, and your words match your actions.

But if you say one thing and do another, it is confusing and not clear to the other person.  For example, if you say you will follow-up with a phone call tomorrow, and you do not do that,  the other person is now confused.   You say one thing, and then you do something else – which is not following-up as promised with a phone call on the next day.

In the culture of the United States, failure to keep your word is often upsetting for the other person.  You are unpredictable.

Being predictable so that your actions match your words is highly valued in the United States.  It is also valued in many other cultures and countries.  When your actions match your words or verbal commitment, you are building trust in your relationships.

When negotiating with people in the U.S. and in many other cultures, it is critical that you keep your commitments.  Not being consistent in your words and deeds creates confusion and negative emotions or tensions in negotiating discussions.

The same general principle applies to interactions in daily life.  Whether setting an appointment or agreeing and committing to do a task, making your actions match your spoken commitment is highly valued in the U.S. (and many other cultures).  People love the consistency and clarity when your actions match your words.

Pay close attention to this.  For commitments, when your words and your actions are the same, the rewards of trust and good feelings between you and other people are great.

Gold, platinum and diamond – these are some of Earth’s most precious metals and gems. That’s how precious matching your words and actions are!

Be sure to watch our English Speech Tips videos and Accent Reduction Tip videos  for more English pronunciation and accent reduction exercise.

 

 

Rerun from April 15, 2015

The “How Can I Help” Call

The “How Can I Help” Call

For this “How Can I  Help” call, just by calling you are showing that you care.  Letting someone know that you are available can mean a lot.  People often don’t know what to ask for, but with good listening and asking skills, you may be able to find out enough to know what to offer.

Support comes in many forms – a shoulder to cry on, an ear that listens, a word of encouragement, a piece of information, a hand to hold for comfort.

 

 

Rerun from 04/13/2015

English Speech Communication: Tips for Being Clear When Teaching a Task

English Speech Communication: Tips for Being Clear When Teaching a Task

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Do you recall the last time you assigned a person to complete a task for you at work or in daily life (family or friend)?

Here are some tips for being clear in that circumstance:

  1. Set the climate.

Be sure you are in a place which is conducive for listening.  Especially look for the level of background noise

Choose a time when your colleague or helper is free to pay attention.

  1. Give the big picture.

Describe the overall objectives.  People need to see where their part fits into the whole.  That way they can know and feel they are part of the bigger, more important goal.

  1. Describe the steps of the task.

This is the most important part of the task teaching.  If the task is already printed in an instruction manual, you still need to go over these steps to assure yourself that the colleague or helper is familiar with the steps.

If the steps are not written out, have the person write the list as you are discussing the steps.   This step increases the likelihood that the colleague or helper will remember all the steps.

  1. Describe the resources.

Point out other references on the task, perhaps a manual or a YouTube video, if there are any.

Resources including people who have worked on this task before.

  1. Invite questions.

Often we feel we don’t have time to answer questions.  This extra attention is worth the time and effort.  Better to give extra explanation than be unhappy with the results later.  Do open-ended questions, such as “What questions do you have?”   Avoid saying “You don’t have any questions, do you?”  The open-ended question invites and prompts responses.

  1. Get the person to summarize his or her strategy for accomplishing the task.

This step assures you and the other person that the steps for the task are well understood.

You could use this sentence: “Call me compulsive – I need you to summarize how you will get this done.”   You are taking responsibility and thus reduce the defensiveness in the other person.

  1. Agree on a date to follow-up.

The follow-up date depends on how complex and the value of the task.  For complex and/or very important tasks, an earlier date for initial follow-up works well.

When you speak, ask if you are being clear by saying, “Are you following me?”

That can remind the other person to listen more carefully.  If the point you are making is critical, you might ask the other person to repeat the information back, just to be sure you are communicating effectively.

And, don’t forget to express your appreciation and gratitude that your colleague or helper is assisting you. Smile!

Be sure to watch our English Speech Tips videos and Accent Reduction Tip videos  for more English pronunciation and accent reduction exercise.

 

Rerun from 04/08/2015